Privacy Policy

Last Updated: 11/4/2024

Your privacy is important to us. This Privacy Policy explains how https://www.granitemakeover.com/inventory/ ("we", "our", or "us") collects, uses, discloses, and protects information collected through our website ("the Website"), which connects customers with businesses. By using our Website, you agree to the collection and use of information as outlined in this policy.

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1. Information We Collect

a. Personal Information

We may collect certain personal information to enable communication between customers and businesses, including:

• Name: Collected to personalize and authenticate communications.
• Phone Number: Collected to allow for masked calling and communication with businesses.

b. Non-Personal Information

We may also collect non-personal information automatically, including:

• Browser Information: Such as browser type and version.
• Device Information: Including operating system, device type, and IP address.
• Usage Data: Information on how the Website is accessed and used.

2. How We Use Your Information

We use your information to facilitate connections between customers and businesses, improve our services, and maintain security. Specifically, we may use your information for:

• Enabling communication between you and businesses through a secure, masked system.
• Improving our Website functionality, user experience, and customer support.
• Monitoring and analyzing usage to enhance our services and resolve issues.
• Communicating important updates about our services.

3. Call and Message Masking System

To protect your privacy, we use a masking system that conceals your phone number and email address when communicating with businesses on our platform. All messages and calls are routed through this secure masking system. This ensures that businesses cannot see your actual contact information without your explicit consent.

4. Disclosure of Your Information

We may share your information in the following cases:

• With Businesses: Limited information, such as masked contact details, is shared with businesses to facilitate communication.
• With Service Providers: We may work with third-party service providers to support our Website operations (e.g., call masking and messaging services) who are obligated to keep your information secure and confidential.
• For Legal Compliance: We may disclose information as required by law, legal processes, or governmental requests, or to protect the rights, property, and safety of our users and the public.

5. Security of Your Information

We prioritize the security of your personal information. We implement industry-standard security measures to protect against unauthorized access, use, or disclosure of your information. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Non-personal information may be retained indefinitely for analysis and security purposes.

7. Your Rights and Choices

You may have certain rights regarding your personal information, including:

• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Opting Out: You can choose not to provide certain information, but this may limit your ability to use some features of our Website.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their practices. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website after any changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at contact@local-pro.com.

By using the Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.